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Quickstart Post-Call quickstart Virtual Agent quickstart

Concepts

Concepts overview Post-Call vs. Virtual Agent What you need from Alianza

Authentication

Authentication Client Credentials grant Authorization Code + PKCE Home Realm Discovery

Post-Call Intelligence

Enable a Post-Call Experience SIPREC interface SIPREC — Recording metadata SIPREC — Call transfer and segments

Virtual Agent

Enable a Virtual Agent Experience SIP interface SIP — Inbound call flow SIP — Transfer to business

Webhooks

Webhooks Event reference Tracking user counts Delivery and troubleshooting Recovering from desynchronization

Reference

API Explorer Data model API Conventions Errors

Resources

Known issues Changelog

`TargetType`

(No description in spec.)

Allowed values

ACCOUNT
PHONE_NUMBER
USER