ExperienceAssignment

(No description in spec.)

Spec gap. The ExperienceAssignment schema has no top-level description in the spec. Field-level descriptions below are present, but the resource as a whole is defined only by context. Treat the Concepts → Overview page as the canonical definition for this release.

Gap ID 67aaec10bb7b

Fields

Field Type Required Description
accountId string, read-only yes ID of the account that owns the assignment target
experienceId string yes ID of the Experience being assigned
id string, read-only no ID of the Experience Assignment
targetType TargetType yes Type of the target identifier. When experienceId references an Experience of type AGENT, valid values are: - PHONE_NUMBER: The Experience should be assigned to a phone number When experienceId references an Experience of type INSIGHTS, valid values are: - USER: The Experience should be assigned to a user When experienceId references an Experience of type POST_CALL, valid values are: - USER: The Experience should be assigned to a user - ACCOUNT: The Experience should be automatically assigned to all current and future users within the account. Once assigned at the account level, individual user assignments cannot be managed via this interface as they are automatically managed by the service.
targetValue TargetValue yes Value of the target identifier. E.g., +14155551234 for phone number in E.164 format, c07881d7-200f-424e-b760-f24838f31eef for user or account in UUID format.
updatedAt string (date-time), read-only yes Timestamp of the last modification to this Experience Assignment, in ISO 8601 format (UTC).

Spec gap. Valid targetType values depend on the Experience's type (AGENT, INSIGHTS, POST_CALL), but the spec does not define an Experience resource or expose its type. Treat the Experience type as out-of-band metadata Alianza provides during onboarding, and confirm allowed combinations with your Alianza contact before going live.

Gap ID 36b674cb8d09

Example

{
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "experienceId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "accountId": "d4e5f6a7-b8c9-0123-def0-234567890123",
  "targetType": "PHONE_NUMBER",
  "targetValue": "+14155551234",
  "updatedAt": "2026-05-01T12:00:00Z"
}